Complete Care Plan Summary

Complete Care (Dog & Cat)

Initial and booster vaccinations

PUPPIES (UP TO 12 MONTHS OF AGE): Full primary vaccinations including a health check with your veterinary surgeon. Vaccination includes infectious tracheobronchitis (also known as “kennel cough”) when required.

DOGS: Annual booster vaccinations, including a health check with your veterinary Surgeon. Vaccination includes infectious tracheobronchitis (also known as “kennel cough”) when required.

·       Vaccination is provided for the core diseases of distemper, hepatitis, parvovirus, and leptospirosis. Infectious tracheobronchitis protection (also known as "kennel cough") is included when required.

·       Vaccination may not be appropriate for dogs suffering from illness or with other health concerns. Your veterinary surgeon will discuss with you any concerns regarding the suitability of vaccinations for your pet.

·       Administration of vaccines is subject to patient compliance.

·       Annual booster vaccinations are required to keep your dog’s immunity up to date. If the booster vaccination is missed, a restart will be required. This involves two vaccinations as opposed to a single booster. In such cases we reserve the right to charge a £20 Vaccination Restart Fee to cover the additional cost of a new initial vaccination.

KITTENS (UP TO 12 MONTHS OF AGE): Full primary vaccinations including a health check with your veterinary surgeon.

CATS: Annual booster vaccinations, each including a health check with your veterinary surgeon.

  • Vaccination is provided for the core diseases of feline herpesvirus, feline calicivirus, feline panleukopenia virus and when required, feline leukaemia virus.
  • Vaccination may not be appropriate for cats with illness or health concerns. Your veterinary surgeon will discuss with you any concerns regarding the suitability of vaccinations for your pet.
  • Administration of vaccines is subject to patient compliance.
  • Annual booster vaccinations are required to keep your cat’s immunity up to date. If the booster vaccination is missed, a restart will be required. This involves two vaccinations as opposed to a single booster. In such cases we reserve the right to charge a £20 Vaccination Restart Fee to cover the additional cost of a new initial vaccination.

 

Complete Care (Dog & Cat)

Parasite protection

DOGS:
Protection against fleas, intestinal worms, Angiostrongylus lungworm and where required, ticks.  Protection is provided using veterinary-prescribed parasite treatments.

  • Parasite risks and recommended treatments vary according to patient factors and lifestyle.
  • Your veterinary surgeon will prescribe a suitable treatment protocol to provide year-round protection against fleas, year-round treatment for both intestinal worms and Angiostrongylus lungworm, and additional seasonal or year-round protection against ticks if required.

CATS:
Protection against fleas, intestinal worms, and where required, ticks.  Protection is provided using veterinary-prescribed parasite treatments. 

  • Parasite risks and recommended treatments vary according to patient factors and lifestyle.
  • Your veterinary surgeon will prescribe a suitable treatment protocol to provide year-round protection against fleas, year-round treatment for intestinal worms, and additional seasonal or year-round protection against ticks if required.

 

Complete Care (Dog & Cat)

Vet Consultations

DOGS & CATS:
Two additional standard veterinary consultations (in addition to the veterinary health checks at the time of vaccination visits).

  • Includes the cost of a routine consultation fee with a veterinary surgeon only.
  • This benefit component does not include emergency, out-of-hours, or non-standard veterinary consultations.
  • Further consultations, diagnostic tests or prescribed treatments/medications are charged at normal rates.

 

Complete Care (Dog & Cat)

Nurse consultations

Up to three standard nurse consultations, including weight checks, nurse clinics and routine nail clips.

  • Includes the cost of a routine consultation with a veterinary nurse.
  • This benefit component does not include emergency or out-of-hours nurse consultations.
  • Charges for additional services and/or medications will apply for non-routine or non-standard procedures (including, but not limited to, a patient requiring additional restraint or sedation to facilitate a nail clip).

 

Complete Care (Dog & Cat)

24/7 Vet Careline

  • The Complete Care 24/7 Vet Careline provides round-the-clock access to the team of veterinary experts via a phone or video call to help with any additional questions, concerns or advice you might have about your pet. Unlimited calls available 24 hours a day, 365 days a year.
  • You will have access to a 24/7 support line for general care and advice in relation to your pet. The careline can be used for advice and reassurance as an extension to your local practice team. Where a physical examination by your vet or treatment is necessary the careline team will refer you back to your practice within a reasonable period.
  • The careline is not suitable for use in emergency situations where your pet is in need of urgent medical care. In these circumstances you should contact your practice (or your practice’s out of hours veterinary services provider) directly.
  • In order to access this service you may be required to provide certain information to the careline team. This information will include your name, address, email address, phone number, pet details (name, breed, concern) and confirmation of your current health plan. Neither your practice, Vets for Pets, the careline services provider nor any member of the wider Pets at Home Family will be responsible for any delay in the supply of services or failure to supply any part of them where such delay/failure is caused by your failure to provide such information within a reasonable time of asking or any error or inaccuracy in the information provided by you.
  • The careline services are supplied by VetsDirect Limited a company registered in Scotland (company registration number SC230445) whose registered office is at 4 Atlantic Quay, 70 York Street, Glasgow. By using the careline services you consent to the processing of your personal information in accordance with VetsDirect Limited’s Privacy policy which can be found below: https://www.thevetconnection.co.uk/privacy-policy/

 

Complete Care (Dog & Cat)

Microchip

One microchip (if required)

  • Includes microchip, implantation, and initial cost of registration – no additional cost to the client

 

Complete Care (Dog & Cat)

Blood Screen

DOGS & CATS ONLY:
Annual general health & wellness blood screen for just £45

  • Plan offers 1 x £45 health screen blood test per year.
  • £45 includes costs of sample processing, laboratory fee, and interpretation and reporting of results.
  • Additional costs may apply for patient restraint or sedation if required for blood sampling procedure.
  • Health Screen Blood profiles are not suitable for diagnostic testing of sick patients, or ongoing monitoring of existing health conditions, and results may take several days to return.
  • Depending on results, further testing and/or treatments may be recommended which will be charged at normal rates.

 

Complete Care (Dog & Cat)

Neutering discounts

DOGS:                £20 off the cost of any routine surgical castration or spay procedure. 
CATS:                               £10 off the cost of any routine surgical castration or spay procedure.

  • The above discounts shall be applied to the full price of the castration or spay (where the “full price” is the list price on the day of the appointment). Cost may be subject to change following patient assessment by your veterinary surgeon who may make additional recommendations based on their clinical judgement for the health and wellbeing of your pet. Deviations from routine e.g. retained testicles and/or in the event of complications may be subject to additional charges.

 

Complete Care (Dog & Cat)

Dental Scale and Polish Discounts

DOGS & CATS ONLY:
               DOGS: £40 off dental scale and polish procedure.
               CATS: £25 off dental scale and polish procedure.

  • Discount applies to any dental cleaning procedure (descaling and/or polishing) performed under general anaesthesia.
  • Dental extractions and other forms of dental surgery including x-rays are excluded.

 

 

 

Complete Care Plan Summary

Complete Care (Rabbit)

Annual vaccinations

Annual Booster Vaccination and a health check with your veterinary surgeon.

  • Vaccination is provided for myxomatosis and rabbit haemorrhagic disease types 1 + 2.
  • Vaccination may not be appropriate for rabbits with illness or health concerns. Your veterinary surgeon will discuss with you any concerns regarding the suitability of vaccination for your pet.
  • Plan includes the cost of annual booster vaccination only; additional fees may be incurred to restore vaccine protection if the interval between vaccinations exceeds your vet's recommendations.

 

Complete Care (Rabbit)

Parasite protection

Seasonal protection against Flystrike (Spring & Summer)

  • Parasite risks and recommended treatments vary according to patient factors and lifestyle.
  • Your veterinary surgeon will prescribe a suitable treatment protocol to provide seasonal protection against fly strike.

 

Complete Care (Rabbit)

Vet Consultations

One additional standard veterinary consultation (in addition to the veterinary health check at the time of vaccination visit).

  • Includes the cost of a routine consultation fee for routine Veterinary consultations with a veterinary surgeon only.
  • This benefit component does not include emergency, out-of-hours, or non-standard veterinary consultations.
  • Further consultations, diagnostic tests or prescribed treatments/medications are charged at normal rates.

 

Complete Care (Rabbit)

Nurse consultations

Up to three standard nurse consultations, including weight checks, nurse clinics and routine nail clips.

  • Includes the cost of a routine consultation with a veterinary nurse.
  • This benefit component does not include emergency or out-of-hours nurse consultations.
  • Charges for additional services and/or medications will apply for non-routine or non-standard procedures (including, but not limited to, a patient requiring additional restraint or sedation to facilitate a nail clip).

 

Complete Care (Rabbit)

24/7 Vet Careline

  • The Complete Care 24/7 Vet Careline provides round-the-clock access to the team of veterinary experts via a phone or video call to help with any additional questions, concerns or advice you might have about your pet. Unlimited calls available 24 hours a day, 365 days a year.
  • You will have access to a 24/7 support line for general care and advice in relation to your pet. The careline can be used for advice and reassurance as an extension to your local practice team. Where a physical examination by your vet or treatment is necessary the careline team will refer you back to your practice within a reasonable period.
  • The careline is not suitable for use in emergency situations where your pet is in need of urgent medical care. In these circumstances you should contact your practice (or your practice’s out of hours veterinary services provider) directly.
  • In order to access this service you may be required to provide certain information to the careline team. This information will include your name, address, email address, phone number, pet details (name, breed, concern) and confirmation of your current health plan. Neither your practice, Vets for Pets,  the careline services provider nor any member of the wider Pets at Home Family will be responsible for any delay in the supply of services or failure to supply any part of them where such delay/failure is caused by your failure to provide such information within a reasonable time of asking or any error or inaccuracy in the information provided by you.
  • The careline services are supplied by VetsDirect Limited a company registered in Scotland (company registration number SC230445) whose registered office is at 4 Atlantic Quay, 70 York Street, Glasgow. By using the careline services you consent to the processing of your personal information in accordance with VetsDirect Limited’s Privacy policy which can be found below: https://www.thevetconnection.co.uk/privacy-policy/

 

Complete Care (Rabbit)

Neutering discounts

RABBITS:       £10 off the cost of any routine surgical castration or spay procedure.

  • The above discounts shall be applied to the full price of the castration or spay (where the “full price” is the list price on the day of the appointment). Cost may be subject to change following patient assessment by your veterinary surgeon who may make additional recommendations based on their clinical judgement for the health and wellbeing of your pet. Deviations from routine e.g. retained testicles and/or in the event of complications may be subject to additional charges.

 

Complete Care (Rabbit)

Microchip

One microchip (if required)

  • Includes microchip, implantation, and initial cost of registration – no additional cost to the client.

 

 

Flea & Worm 

Protect your pets from fleas and worms all year round. Not only does Flea and Worm Pack from Vets4Pets give you the reassurance of knowing you are providing the best possible care for your pet, it also helps save you money on annual parasite prevention costs. 

Health checks 

  • Annual vet health check 

Regular veterinary prescribed parasite treatments 

  • 12 months’ flea and worm protection 
  • Vet prescribed treatments tailored to your pet 

Save at least 15%  

 

Please note: Flea and Worm Pack is only available at participating surgeries. Please check with your local surgery before booking an appointment. 

 

Flea & Worm terms and conditions apply

https://www.vets4pets.com/about-us/terms-and-conditions/health-plan-terms-and-conditions/

 

Prices

 

Monthly

Annual

Small Dog (<10kg)

 £     10.00

 £  120.00

Medium Dog (10-25kg)

 £     12.00

 £  144.00

Large Dog (25-40kg)

 £     14.00

 £  168.00

Extra Large Dog (40-65kg)

 £     19.50

 £  234.00

Giant Dog (>65kg)

 £     25.00

 £  300.00

Cat (<8kg)

 £        9.00

 £  108.00

Giant Cat (>8kg)

 £     14.00

 £  168.00