Companion Care
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Contact Companion Care

If you have any queries please feel free to contact our friendly team on the details below

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Contact Us

By submitting this request I:

General Enquiries

For other, non-practice specific enquiries please contact our central support office using the contact details below.   

Companion Care
Isambard House
Fire Fly Avenue

Support Office Telephone: 01367 820820

Support Office Map

Client Services

We take pride in delivering a high standard of client and patient care, but if you are unhappy with the recent service or treatment provided please contact a member the practice you are registered with and the Practice Director or Practice Manager will investigate your concerns. 

If you are dissatisfied with the outcome of the investigation, you may ask for a review of your concerns or you can refer your complaint to the Veterinary Client Mediation Service for mediation.

If you prefer to contact a member of the Client Services team at the support office, please reach them using the contact form above, by email, post or by telephone:

Client Services telephone: 0800 028 9660 

Client Services email: 

Our Client Services Team opening times are below to take your call: 

Monday to Friday - 08:00 - 20:00 
Saturday & Sunday - 09:00 - 17:00 
Bank Holidays - 09:00 - 17:00 

PLEASE NOTE: Emails are not monitored at weekends

Alternatively, you can contact client services by post:    

Client Services  
Companion Care 
Isambard House 
Fire Fly Avenue 

Joint Venture Partnership

If you are a vet or a nurse looking for a route to owning a brand new practice with the freedom to run it your way, without the large-scale capital outlay or lifestyle sacrifices that you might expect, visit our Vets4Pets partnership website for more information. 

Companion Care Partnership

Acquisitions Enquiries

Contact us to find out how Companion Care Acquisitions can help you to sell or buy your business.

Acquisition Division

Property Enquiries

You can access our property website below. 

If you are a landlord or agent of a potentially suitable property, please contact our Property Team at

Visit Properties