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Cat Friendly Clinics

We understand that there are unique difficulties in bringing a cat to a veterinary clinic.
































































Colleagues at every accredited clinic have promised to handle and treat cats with understanding, gentleness, and respect, and to make every effort to make the visit to the clinic as stress-free for you and your cat as possible.  

The International Society for Feline Medicine (ISFM) is the veterinary division of International Cat Care (, a charity dedicated to improving the health and welfare of cats worldwide.

We understand that there are unique difficulties in bringing a cat to a veterinary clinic:   

  • Cats often do not travel well and feel unsafe away from their home
  • They are highly sensitive to new sights, sounds, and smells
  • Most cats prefer quiet and solitude and are highly susceptible to stress
  • Most cats are highly stressed by nearby dogs in a vet clinic
  • Cats need to be handled gently and with respect in the clinic

Achieving the Cat Friendly Clinic accreditation involves all colleagues, from receptionists, nurses and technicians, through to vets. Each accredited clinic also has at least one ‘Cat Advocate’ – someone who ensures the cat friendly standards are adhered to, and who would be happy to talk to you.

What does it mean for my cat and me?

An ISFM Cat Friendly Clinic gives you peace of mind and reassurance, letting you know that:

  • The clinic has achieved certain minimum accreditation standards
  • The clinic and clinic colleagues have thought about the specific needs of cats
  • The colleagues in surgery will be happy to talk with you, show you what they do and show you around the clinic

What are the different levels of ISFM Cat Friendly Clinic accreditation?

Cat Friendly Clinic (CFC) accreditation is at three levels – Bronze, Silver, and Gold. These recognise that vet clinics vary widely in their size, location, structure, staffing, and equipment. 

Full details of the requirements can be found on

Waiting room

  • Bronze: Cat-only appointment blocks if no separate area for cats
  • Silver: Must have separate area in waiting room for cats
  • Gold: Additional facilities in waiting room (baskets off floor etc.)


  • Bronze: Not necessarily required
  • Silver: Dogs and cats separated in ward and minimum cage sizess
  • Gold: Additional facilities in waiting room (baskets off floor etc.)


  • Bronze and Silver: Safe, secure and well equipped consulting room. A minimum of 10-minute duration for consultation
  • Gold: A dedicated cat consulting room. 15-minute consultations


  • Bronze: Surgical facilities not required on premises
  • Silver: Must be able to anaesthetise cats if needed
  • Gold: Must have a separate dedicated operating theater


  • Bronze: Good level of feline-friendly equipment required
  • Silver: Additional equipment e.g. X-rays, dental facilities etc.
  • Gold: Higher level required e.g. laboratory

Cat Friendly Clinic accredited Companion Care practices

Every Companion Care surgery is a Practice Member of ISFM which means they receive the latest information on veterinary care for cats and support the work of International Cat Care. See the list below of Cat Friendly Clinic accredited surgeries and their level of accreditation.

  • Companion Care Andover
  • Companion Care Bedford
  • Burgess Hill Vet Surgery
  • Companion Care Folkestone
  • Companion Care Hove
  • Companion Care Tunbridge Wells
  • Companion Care Derby Kingsway


Click here to see a list of accredited Vets4Pets practices.