Any time your personal contact details change, including details such as your mobile phone number, you must update the microchip company with your new details. Changing your details at your vet will not change your microchip details, as these are held by a separate company.
This is the same if you rehome an animal which is already microchipped. The physical chip does not have to be touched, but the unique 15-digit number needs to be assigned to your details rather than that of a previous owner.
It is your responsibility to contact your microchip company to change details, but your vet can help you if you have lost your pet’s microchip number or are not sure which company your pet’s microchip is registered with.
How to update:
- Determine the manufacturer of your pet’s microchip. This should be on any microchip paperwork you hold.
- Determine which database holds your contact details.
From your ferret’s microchip paperwork, or from the microchip company’s website, find out which database your pet’s microchip is registered on. Each microchip manufacturer contracts with a specific database.
NOTE: If you do not know either the database or the manufacturer, these can be determined by the chip number prefix (the first part of your ferret’s microchip number) which is each unique to a certain database. If you also do not know your pet’s microchip number, contact your vet to see if they have this information stored, or arrange to have your pet brought in to be scanned so you can get the number.
- Fill out the change of details form. Each database will have a form you can fill out which will allow you to change your details. This may incur a small cost.