Practice Manager

Main purpose of job

To organisation the reception functions with emphasis on providing a professional service to the clients and their pets.  Assist the Partners with the day to day administration of the Practice

Key Responsibilities

• Manage and carry out all new employee inductions, probationary reviews, exit interviews and CPD requests in line with company policies and procedures. Process CPD requests and manage the annual leave requests for the surgery team.
• Management of all surgery administration to include operation of the in-practice database system producing timely reports, surgery rotas and mail-shots.
• Manage and deal with appointment bookings in a professional and efficient manner using the in-practice database system.
• Comply with Health & Safety Regulations and local policy within the surgery.
• Shows an awareness of financial controls within the practice.
• Adheres to and is able to locate all CCSL and local policies and procedures.

Skills and knowledge:

• Microsoft and Outlook
• Customer service experience
• Supervisory
• Organisation and prioritisation