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  1. Companion Care
  2. Companion Care Basingstoke Vets and Veterinary Practice

Welcome!

Welcome to your locally-owned veterinary practice in Basingstoke. Your pets' health and happiness are our top priorities. Explore our range of services and meet our dedicated team!

Room for plenty more paws.

We are accepting more clients.

Contact Us

Companion Care Basingstoke Vets and Veterinary Practice

Inside Pets at Home
Hatch Warren Retail Park
Wallop Drive
Basingstoke
Hampshire
RG22 4TT
01256 845 834
  • Parking available
  • Enquiries and Appointment Requests
  • View map

Closed Now

Need emergency care? See out of hours information.

Normal Opening Hours

  • Monday 09:00  -  18:00
  • Tuesday 09:00  -  18:00
  • Wednesday 09:00  -  18:00
  • Thursday 09:00  -  18:00
  • Friday 09:00  -  18:00
  • Saturday 09:00  -  16:00

Holiday Opening Hours

Spring Bank Holiday 2025

  • Monday 26 May Closed

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Cancellation and Failure to Attend Policy

Due to the number of clients failing to attend appointments we have, regretfully, had to implement a cancellation and failure to attend policy. Every missed appointment means there is another patient who needed our help who could have been seen sooner. If you wish to cancel or reschedule your appointment, you need to contact us at least 24 hours before your appointment. Any missed appointments will incur certain fees. We can be contacted 24 hours a day by email at basingstoke@companioncare.co.uk. Thank you for your understanding.

Meet the team

Jose with luna for Lydon Homes leaflets

Dr. José Messa

Veterinary Surgeon & Joint Venture Partner

MRCVS

Read Dr. José Messa bio

José qualified in Madrid in 1994 and moved to England shortly after for what was supposed to be a 12 month professional development experience. 26 years later he is now the Practice Director at the Basingstoke Companion Care Surgery which he, his wife Fran and the team opened in 2004. 

His wealth of experience comes from being able to work with excellent colleagues, great professionals and invaluable nurses throughout the years, initially in the North of England and then in a Veterinary Hospital on the South Coast and, since 2004, in his Practice in Basingstoke.

In his free time José loves being outdoors and you will often find him walking or running with Luna, his 7 year-old Springer Spaniel, while training for his next marathon.

Married for over 20 years with 2 children, José’s family is the real passion in his life

Carlos with boxer pup

Dr. Carlos Montero

Veterinary Surgeon & Joint Venture Partner

MRCVS

Read Dr. Carlos Montero bio

Carlos gained his Veterinary Degree in 2014 from the University of Cordoba in Spain. He became a Joint Venture Partner/Practice Director in 2022. Carlos likes to travel and experience different cultures and before joining our team here at Basingstoke, he travelled extensively undertaking studies and veterinary internships in both Italy and Croatia.  

Carlos enjoys all aspects of practice and is particularly interested in soft tissue surgery, endoscopy and dentistry.

When he is not at work Carlos relaxes by listening to music and watching films. Camping is something he also enjoys as he appreciates nature and being outdoors.

Adrian with Nika for new website

Dr. Adrián Rodriguez

Veterinary Surgeon & Joint Venture Partner

MRCVS

Read Dr. Adrián Rodriguez bio

Adrián qualified in 2014 from the University of Santiago de Compostela in Spain. After finishing his degree he went to Romania where he did a 4 month internship focussing on internal medicine.

In February 2015 Adrián joined a small animal practice in the UK where he remained before joining Companion Care Basingstoke in April 2018. He became a Joint Venture Partner/Practice Director in 2022. Adrián has a particular interest in diagnostic imaging - an area in which he would like to specialise. Back at home in Spain, Adrián has his family dog, a miniature Schnauzer called Nika. He misses Nika very much and loves spending time with her when he goes back to visit his family.

In his free time Adrián enjoys a variety of sports including football, golf and hiking. When he is not playing sport he enjoys catching up with friends and discovering all of the beautiful places that the UK has to offer.

Fran for new website 2020

Dr. Fran Carmona

Veterinary Surgeon

MRCVS

Read Dr. Fran Carmona bio

Fran qualified in Madrid in 1994 and moved to England shortly after to start her professional career. She worked near Manchester for two years, before moving down South. Fran helped to develop the first Joint Venture Companion Care practice in Portsmouth.

She took a career break to raise her two children and has now come back to work part-time. Although she has always been a helping hand during busy times since we first opened our surgery in 2004.

Norma for website

Dr. Norma Marimon

Veterinary Surgeon

MRCVS

Read Dr. Norma Marimon bio

Norma graduated from the University of Lugo, Spain in 2001. Soon after she moved to England, where she worked in a small animal practice in Surrey for 11 years. Norma then relocated to Hampshire with her family and joined our practice. She enjoys medicine, particularly feline medicine and ultrasonography.

In her spare time, Norma enjoys walking in the Hampshire country side with her son Iago and her two dogs Gringo and Bowie. She also helps run the family-owned pub. To relax Norma enjoys nothing better than listening to classical music whilst she crochets .

Mafalda for website2

Dr. Mafalda Santos

Veterinary Surgeon

MRCVS

Read Dr. Mafalda Santos bio

Mafalda qualified in 2002 from the University of Tras os Montes e Alto Douro, in Portugal. She interned in Oporto in a referral hospital for one year, later joining as a permanent vet.

In 2007 Mafalda joined a veterinary practice still operating in post-war Angola where over and above the medical care she provided, she had the experience of a lifetime in all possible and unimaginable ways.

Having moved to the UK in 2011, Mafalda worked in Scotland, Portishead and Long Eaton finally settling in the south following her maternity leave, and joining us in 2015.

Mafalda likes all aspects of veterinary medicine but is particular keen on feline medicine.

In her free time, Mafalda enjoys music, cooking and spending time with Koffee, the cuddliest of cats, and his nemesis, Anna, the little human who burst into his life not that long ago.

Trish Chedgey 5th attempt

Dr Patricia Chedgey

Veterinary Surgeon

MRCVS

Read Dr Patricia Chedgey bio

 
Patricia (Trish) qualified from the Royal (Dick) School of Veterinary Studies at the University of Edinburgh in 2009. She has worked in small animal practice in London and for 12 years for a practice based in Andover and Whitchurch.  She decided to change jobs to get new experiences and challenges and hopes to pursue a certificate in Canine and Feline Medicine which is her favourite subject.
 
She is married to a dairy farmer and has two children, three dogs and a cat. She loves horse riding and tennis when time allows and is learning to play golf. 
Javi website photo

Dr. Javi Pérez

Veterinary Surgeon

MRCVS

Read Dr. Javi Pérez bio

Javier or Javi as he is generally known, graduated from the University of Las Palmas de Gran Canaria in 2018. After spending a year working in Spain, he relocated to the UK in 2019, where he practiced in Southampton for three years. He then completed a one-year rotating internship at Anderson Moores Veterinary Specialists, followed by locum work across various UK practices.

Javi has a passion for internal medicine and imaging, relishing the challenge of solving complex cases.

In the UK, he lives with two cats, Rabito and Pocoyo, while his dog. Tool. eagerly awaits his visits home to Spain. In his free time, Javi enjoys listening to music, traveling in his camper van with his partner, and experiencing different cultures. He is also an avid climber and has a keen interest in cycling and rollerblading.

Kim 3

Kim Eifflaender

Veterinary Nurse

RVN

Read Kim Eifflaender bio

 

Kim qualified in 2015 with a foundation degree in Veterinary Nursing from Harper Adams University. She joined Companion Care in September 2015 & transferred to Basingstoke to join our team in January 2016.
 
Kim has a particular love of working with cats & small furries, having owned a few small furries herself, including hamsters and rats (her ultimate favourite). Kim enjoys surgical cases and has a firm interest in anaesthesia.
 
Outside work Kim enjoys cuddling her cat, Raven, eating out & spending time with her fiancé and friends.
Natalie website photo

Natalie Green

Veterinary Nurse

RVN

Read Natalie Green bio

Natalie has been working with us since the surgery opened back in October 2004 and she qualified as a Veterinary Nurse in 2009. Natalie is energetic and enthusiastic about her job and is very keen on orthopaedic surgical cases. She loves to help owners and their pets. At home she is kept busy with her young family and her menagerie of pets including dogs, Lola and Freddie, cats Millie and Mollie and guinea pigs, Ginge, Speedy and Betty.

 

Jade photo jpeg for new website 2020

Jade Stock

Head Veterinary Nurse

RVN Cert VN ECC

Read Jade Stock bio

After leaving school Jade went to college to study Animal Management and the obvious career progression from there was for her to continue her studies for a Veterinary Nursing Diploma. Jade joined our team at Companion Care Basingstoke as a Student Veterinary Nurse at the end of 2017.

She became a full qualified Veterinary Nurse in August 2018 and was promoted to Head Veterinary Nurse in September 2020. In 2024, after two years of intensive studies, Jade gained  her Certificate in Emergency and Critical Care.  She has a particular interest in exotics and her favourite duty at work is caring for our inpatients.  At home she has three dogs, a Staffie called Elija, a Staffie cross called Harper and a German Short Haired Pointer call Otto. Jade is also a qualified swimming instructor and in her free time can be found at her local pool teaching children to swim.

Meg with Bailey and Alfie for website

Megan Stephens

Veterinary Nurse

RVN

Read Megan Stephens bio

Meg is passionate about animals; she joined our Reception team in April 2016 and then joined our Nursing team as a Student Veterinary Nurse. Meg qualified as a Veterinary Nurse in January 2021.  Meg has wide-ranging experience for as well as her Veterinary Nursing Diploma, she has a BSc Hons degree in Animal Management and plenty of practical experience gained in diverse environments from working at a wildlife rescue to a company that trains animals for TV and film; she has also worked in a pet store.

At home she is kept very busy with Bilbo the Border Collie, Pumpkin the cat, Axel the guinea pig , Milo the crested gecko, three lovely chickens, Nugget, Pigeon and Brownie and last but not least her young son Oliver.

When she gets a moment to herself she enjoys running and reading.

Angie Pryce photo for website

Angela Pryce

Veterinary Nurse

RVN

Read Angela Pryce bio

Angie has been a qualified veterinary nurse for nearly 10 years. She has been working in various veterinary practices since 1996 initially as a animal care assistant. Since qualifying in 2012 she has also worked for animal welfare charities and most recently in a referral practice.
 
Angie has a keen interest and is passionate about diagnostic imaging and operating theatre work.
 
In her spare time she enjoys spending time with her family which includes 2 miniature daschunds called Benji and Juno. 
Katy Burse photo for website 19.1.22

Katy Burse

Veterinary Nurse

RVN

Read Katy Burse bio

After working as a travel agent Katy decided on a change in career to follow her dream of working with animals and became an Animal Nursing Assistant in 2015. The following year she began her Student Veterinary Nurse training qualifying in 2018. In her free time Katy enjoys socialising with friends, cooking, yoga and hiking with her Jack Russell Winnie, a stray that she rescued in 2019.

Kieran for website

Kieran Symes

Veterinary Nurse

RVN

Read Kieran Symes bio

After studying at Sparsholt College, Kieran qualified as a Veterinary Nurse in 2022. He has worked in small animal first opinion and referral and mixed practice. Kieran likes all aspects of nursing but particularly enjoys working in theatre, whether that be preparing the patients for surgery, monitoring their anaesthetic or scrubbing in to help the surgeon. In his spare time he enjoys socialising and walking his dog and horse riding when he gets the chance.

Morgan williams photo for website

Miss Morgan Williams

Student Veterinary Nurse

Read Miss Morgan Williams bio

Morgan joined the Practice in March February as a Student Veterinary Nurse. After leaving school, Morgan studied Animal Management and she is currently studying a degree in Veterinary Nursing at Sparsholt College. In her free time Morgan enjoys cheerleading and competing and coaching the younger teams. She has a Cocker Spaniel called Hunter who she enjoys walking at the weekend.

Fiona photo for website square

Fiona Stewart

Practice Manager

Read Fiona Stewart bio

After working for British Airways, Fiona hung up her wings and headed to London to take up a position in an International investment bank. After five years she decided city life was not for her and in 2001 returned to the country to follow a career in veterinary practice. Fiona joined Basingstoke Companion Care in February 2015 having previously managed a variety of practices including equine, a small animal first opinion and a referral hospital. Fiona is 'owned' by a broken-coated lurcher called Noodle (also known as HRH by members of the practice team).

Anne Thrower photo for website

Anne Thrower

Receptionist

Read Anne Thrower bio

Anne joined Companion Care Basingstoke in October 2013 as a part time Receptionist. Prior to having her children, Anne was an HR Business Consultant working in Retail and the Pharmaceutical industry. Anne loves the variety and challenges that working in a vets provides and learns something new every day.

Outside of work Anne is married with two young boys who keep her busy. She has 2 cats, Millie and Tigga, and is about to welcome a new kitten into the family very soon. Anne’s hobbies include socializing, decorating and music.

Helen website tortoise

Helen Balls

Receptionist

Read Helen Balls bio

Helen joined our Reception team in 2019 after taking a career break to raise her daughter. On leaving school she trained and qualified as a British Horse Society Riding Instructor. Aside from her equestrian background Helen also has experience in customer service roles including being a telephone controller for the RSPCA. Outside of work Helen enjoys riding.

Kristin Liebmann Receptionist photo for website

Kristin Liebmann

Receptionist

Read Kristin Liebmann bio

Before joining our Reception team in 2019, Kristin had spent the previous 6 years working in London as a manager in the event industry.  She grew up with a variety of pets from cats and budgies to gerbils and 8 years ago she rescued a puppy who she called Cooper; Cooper is now a trained search dog for the German Red Cross.  Kristin is kept very busy being a mum of two toddlers but any free time she has, she enjoys being outside and exploring nature.

 

Garrett Venter photo for website

Garrett Venter

Receptionist

Read Garrett Venter bio

Originally from Johannesburg South Africa, Garrett moved to the UK in early 2019 to be closer to family after five years working as a veterinary receptionist in Dubai UAE. 

Garrett enjoys being creative and with a background in sound engineering, will often take the time to work on a few music production projects.

Currently working towards completing his private pilot’s license, when free time presents itself he can also be found taking walks in the countryside with his wife or spending some downtime at home with their two cats, Jack and Bebe.

Emily O'Brien photo for website

Emily O'Brien

Receptionist

Read Emily O'Brien bio

As well as working part time as a Receptionist for Companion Care, Emily is also a Sports & Holistic Massage Therapist with her own business.  Prior to Massage Therapy she trained and worked as professional dancer in Musical Theatre.
Emily grew up with a pet Whippet and whilst she does not currently own a dog, she helps out her friends by dog-sitting their furry friends. 
Lisa Campbell photo for website

Lisa Campbell

Receptionists/Animal Nursing Assistant

Read Lisa Campbell bio


Lisa joined the practice in July 2021 as a Float Receptionist/Animal Nursing Assistant. She qualified as an Animal Nursing Assistant (ANA) in 2005. Lisa loves all aspects of nursing and she particularly enjoys kennel work and inpatient care.
Outside of work Lisa is a busy mum to five children and Ted the Chorkie!

Marika for website

Marika Urbaniak

Receptionist/Kennel Assistant

Read Marika Urbaniak bio

Marika is originally from Poland and has been living in the UK for over 8 years. After studying Animal Management she worked as an Assistant Manager in a  local pet store before joining us here at Companion Care early in 2023.

 

Marika has a wide variety of pets including her dog, her cat, her rabbits and her reptiles.  She is always looking to improve her knowledge of animal care and her role at the Practice as a Receptionist/Kennel Assistant gives her that opportunity.

In her free time Marika enjoys meeting with friends, photography, exercise cooking and traveling.

 

 

We are locally owned and run by Veterinary Surgeons Dr. Carlos Montero, Dr. Adrián Rodriguez and Dr. José Messa. 

We opened our doors in 2004 and since then have welcomed tens of thousands of pets, from cats and dogs to small animals. 

Every pet we see benefits from personalised care supported by the latest technology, not to mention the gentle touch of our expert vet team. Our aim is to make your pet’s time with us as comfortable as we can – and to send him or her home happy, healthy and well.

We are open Monday - Saturday, with plenty of easy parking available. You can find us inside the Pets at Home store in Hatch Warren Retail Park. 

The practice is fully equipped with consultation rooms, theatre, separate cat and dog wards, a laboratory, pharmacy, dentistry, x-ray, and ultrasound. We also proud to offer endoscopy and BOAS surgery.

The friendly team can't wait to meet all of their new clients!

Reviews

Services

  • Emergency cover Emergency cover
    Even if we are closed, we have your pet covered.
  • Microchipping Microchipping
    A microchip can help retrieve lost pets
    Read more
  • Orthopaedics Orthopaedics
    Surgery of joints and bones.
  • Operating Theatre Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.

Show more services

  • Separate Cat & Dog Wards Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Digital X-Ray Digital X-Ray
    Digital X ray equipment is available.
  • Isolation Unit Isolation Unit
    A special ward to care for animals with contagious diseases.
  • In house blood transfusions In house blood transfusions
    In house blood transfusions
  • Endoscopy Endoscopy
    An endoscope is a long tube connected to a light source and video camera that sends real time images to a television screen for viewing. Endoscopy is the use of an endoscope within internal structures and organs of the body. The endoscope can be inserted through natural openings such as the mouth, nose or rectum to reach the structure of interest.
  • Oxygen Chamber Oxygen Chamber
    Enables us to provide supplemental oxygen when needed.
  • Echocardiography (heart scans) Echocardiography (heart scans)
    Generates a 2D moving image of your pet's heart.
  • Blood Pressure Monitor Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • ECG ECG
    ECG is also available to keep your pet's heart healthy.
  • Ultrasound Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Biochemistry Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology Haematology
    Allows the assessment of a patient's blood and blood cells.
  • Electrolyte Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • In-house Laboratory In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • X-Ray X-Ray
    Generates digital 2D images of bones and internal organs.
  • Soft Tissue Surgery Soft Tissue Surgery
    Surgical procedures involving the soft tissues such as ears and skin.
  • Prescriptions Prescriptions
    We can provide written prescriptions upon request.
  • Health Plans Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
    Read more
  • Insurance Claim Processing Insurance Claim Processing
    Pet insurance is an policy you take out for your pet. This can be an individual policy for each pet you have, or some providers will let you have a multi-pet policy.
    Read more
  • Nutritional Advice Nutritional Advice
    Advice and support for our pet's diet.
    Read more
  • Nurse Clinic Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Medication Medication
    Medication
  • Locally Owned Locally Owned
    This practice is locally owned.
  • Fracture Repair Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Ear Surgery Ear Surgery
    Ear Surgery service is available to keep your pet free from any infections.
  • Dental X-Ray Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
    Read more
  • Cruciate Surgery Cruciate Surgery
    Surgery to repair damaged stifle ligaments.
  • Blood Transfusion Blood Transfusion
    Treats many critically ill cats and dogs and our pioneering blood donor programme helps keep them alive.
  • Anaesthetic Anaesthetic
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Air Way Surgery Air Way Surgery
    Air Way Surgery
  • Dentistry Dentistry
    The treatment and prevention of dental disease
    Read more
  • Wheelchair friendly Wheelchair friendly
    Wheelchair friendly
  • Lungworm Testing Lungworm Testing
    Diagnostic tests to see if a pet has lungworm. Available as a blood or fecal test
  • Small Mammal Medicine and Surgery Small Mammal Medicine and Surgery
    Small Mammal Medicine and Surgery
  • Progesterone Testing Progesterone Testing
    Progesterone
  • Blood Analyser Blood Analyser
    Blood Analyser

Offers

Offers

Discount for NHS staff & members of the Armed Forces

Dog-Companionship
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Offers

10% off for the Over 60's

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Read More

Health Plans

Health Plan

Complete Care

From £9.99* per month
Complete peace of mind
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Find out more

Out of hours


Vets Now Farnham
Hale Road, Farnham, GU9 9RB
OR
Vets Now Winchester, The Dean, Alresford, SO24 9BH.

Tel: Telephone: Farnham: 01252 444639 or Winchester: 01962 808306

Standard consultation fees including Out of Hours fees start from Farnham £347 & Winchester £324.50

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