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Basildon
Petplan

frequently asked questions

Do you have emergency out-of-hours cover?


When should I call a vet?


How much do emergency out-of-hours treatments cost?


Should I take out pet insurance?


Can I arrange pet insurance through the vet surgery?


What if my pet needs specialist treatment?


What happens if my pet needs an operation?


What is the cost of a trip to the vets?


How much is medication likely to cost?


When do I have to pay for treatment?


How can I pay?


Who owns the vet surgery?


What happens to the information that you have on record about me and my pet?


What happens with my pet's medical records?


How do I raise a customer care issue?


Have you any vacancies?


Where can I request information about prescriptions?

Book Appointment


open 7 days a week

Mon - Fri9am - 7pm
Sat 9am - 5pm
Sun10.30am - 4.30pm

01268 585 700

> Out of hours emergency
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